KABIRU , H.; ABDULSALAM , S.; JIKA , U. SERVICE QUALITY IN HOTELS: UNDERSTANDING CUSTOMERS’ PERCEPTIONS FOR IMPROVED GUEST SATISFACTION. JOURNAL OF ECONOMICS AND ALLIED RESEARCH, [S. l.], v. 8, n. 2, p. 49–59, 2023. Disponível em: http://jearecons.com/index.php/jearecons/article/view/299. Acesso em: 10 mar. 2025.